Returns & Exchanges

Each garment I craft is stitched with care and intention, and I want you to feel deeply at home in it. Returns and exchanges are accepted on ready-to-wear pieces, provided you contact me within 7 days of receiving your order. The item must be sent back within 14 days of delivery, unworn, with its tag intact and in original condition.

 

Custom orders are final. Because these pieces are made uniquely for you, they cannot be returned, exchanged, or canceled.

 

If your piece arrives and is discovered to be faulty, I’ll gladly offer an exchange or credit note after a careful review. 

 

To request a return or exchange, reach me at studio@faeskin.com with your order details and intentions.

 

 

PLEASE NOTE

Shipping costs and duties are non-refundable. 

All return shipping costs are the responsibility of the customer.

Sale items are final and cannot be exchanged or credited.