Returns & Exchanges

Each garment I craft is stitched with care, intention, and magic — and I want you to feel deeply at home in it. Returns and exchanges are accepted on ready-to-wear pieces, provided you contact us within 7 days of receiving your order. The item must be sent back within 14 days of delivery, unworn, with its tag intact and in original condition.

 

Custom orders are final. Because these pieces are made uniquely for you — shaped by your vision and your form — they cannot be returned, exchanged, or canceled.

 

If your piece arrives and is discovered to be faulty, I’ll gladly offer an exchange or credit note after a careful review. Again, it must return in its original condition.

 

To request a return or exchange, email us at studio@faeskin.com with your order details and intentions.

 

Important Details

• All return shipping costs are the responsibility of the customer.

• We ask that all returns and exchanges be sent with tracking.

• Sale items are final and cannot be exchanged or credited